Privacy Policy

What we collect

• Account details: name, email, phone number and your confirmed country.
• Birth profiles you choose to save: name, date, optional time, place and time zone.
• Consultation records: timings, consent decisions, pricing terms and charges.
• Payment records from Cashfree: order and payment references and status. We never store card numbers.
• Chat messages you send in consultations and live broadcasts. Contact details typed into chats are masked automatically.
• Store and E-Puja orders: items, delivery address and phone (physical items), and the sankalp details you give for a puja.
• Mobile app: a push-notification token for your device and the app version. Microphone and camera are used only during a call or broadcast you start or join; audio and video are relayed in real time by our media provider (LiveKit) and are not recorded.
• Phone consultations are connected through our telephony provider (Exotel in India) using a masked number; neither you nor the astrologer sees the other's number.

Service providers

Cashfree (payments), LiveKit (in-app audio/video), Exotel or Twilio (phone calls), Expo and Google Firebase Cloud Messaging (push notifications) and our hosting provider process data on our behalf, only to provide these services.

Who sees your birth details

Only the astrologer you consult, only when you explicitly agree to share a profile for that consultation, and only for a limited period after it ends. Administrators do not see birth details in audit views.

Your controls

You can edit or delete birth profiles at any time; deletion removes shared access immediately. You can sign out of other devices from Settings, and delete your account yourself from Settings (website) or Account (app) — see what is deleted and what is kept.

Security

Passwords are hashed with scrypt, sessions use secure httpOnly cookies, payout bank details are encrypted at rest, and payment/telephony webhooks are signature-verified.